Fleet Management – Effective Practices For Public and Private Fleets

Introduction

This is a comprehensive fleet management course that covers important and vital aspects of the fleet life cycle. Fleet management practitioners and owners must keep abreast of the latest developments, practices, technological advancements, and a broad spectrum of related issues to run their own fleets profitably or provide their clients with the best service. The knowledge and techniques delegates will learn in the course are practicably applicable to their fleet.

Course Objectives

• Participants will be provided with the knowledge and understanding of the fundamentals in fleet management
• They will be exposed to how to fully implement effective fleet management policies and controls in their work environment
• They will understand how to resolve critical issues in Fleet Operation
• Participants will have a better understanding of motivating and rewarding the fleet operations staff
• They will learn how to effectively prevent as well as manage crises that may occur in fleet operations
• They look at the important financial aspects of fleet operation and for a sustainable fleet business.

By the time the course ends, five significant learning points, among several others, would have been imbibed by participating delegates:

1. Participants will have been exposed to comparative fleet management policies and practices of other organisations and how to bring their relevant aspects of them to bear in effective implementation and controls.
2. They will understand how to resolve critical issues in Fleet Operations.
3. Participants will have a better understanding of techniques for motivating and rewarding the fleet operations staff.
4. They will learn how to prevent as well as manage crises that may occur in fleet operations.
5. In the outsourced elements of Fleet Management, participants will be exposed to managing the vendors for value delivery.

PROGRAMME OUTLINE 

MODULE 1

Fundamentals of Fleet Management

• Fleet Management: An essential service function
• The fleet organization, administration, and maintenance practices
• Analysis of transport requirements in the organisation

MODULE 2

Managing Fleet for Optimum Result

• Vehicle selection and acquisition
• Vehicle replacement planning
• Setting Key Performance Standards
• Developing a Green, Safe and Efficient Fleet

MODULE 3

Essential Skills for Efficient Fleet Management

• People skills for driver control and management
• Management skills for workshop personnel
• Preventive maintenance skills and maintaining high standards of vehicle maintenance

MODULE 4

Critical Issues in Fleet Operation

• Vehicle delay, downtime, and its associated costs
• Safety and road traffic accidents and their associated costs.

MODULE 5

Financial Issues in Fleet Operations

• Financing options
• Setting operational/financial targets and standards
• Efficient management of costs and resources
• Fleet performance measurement and benchmarking
• Implementing strong risk management policies.

MODULE 6

Fleet Maintenance Management

• Roles and responsibilities in the maintenance
• Benefits of preventive maintenance inspections
• Road calls
• Tyre selection and management
• Parts and supply management

MODULE 7

Fleet safety management

• Elements of a safety program
• Reasons for accident prevention
• Driver selection criteria
• Fleet skill tests
• Road accident types

MODULE 8

Vehicle selection and replacement

• Vehicle selection criteria
• Own or contract analysis
• Vehicle replacement analysis
• Capital budgeting techniques

MODULE 9

Risk Management

• Identifying and Classifying risk in a transport function
• Health, Safety, and Security in a Transport Business
• Risk to truck drivers include:  e.g. truck vibrations, manual handling of loads, long sitting positions
• Physical Risks
• Chemical and biological risks
• Psychological risks including stress and violence
• Risk related to individual behaviour of the driver e.g. smoking, consumption of stimulants, sleeping with prostitutes
• Risk to goods e.g. damage, theft, loss, etc
• Managing and minimising risk

MODULE 10

Logistics Plan

• Vehicle management
• Vehicle maintenance
• Maintenance facility selection
• Maintenance documentation
• Vehicle policy
• Driver Recruitment
• Driver records
• Vehicle checking
• Using a vehicle log book
• Company policy and procedures
•  Operational control
• Standard operating procedures
• Human resource policy
• Vehicle allocation policy
• Usage planning
• Issuing of vehicles
• Fuel control
• Safety
• Parking

MODULE 11

Routing and Scheduling

• Route planning techniques
• Challenges of Vehicle routing
• Benefits of route planning and dispatch
• Higher margins and increased profitability
• Improved customer service
• Higher employee satisfaction
• Enhanced Management Support